VAT Exemption | Claim Disability VAT Relief on Mobility Products
VAT Exemption
Many mobility products qualify for VAT relief if they’re designed to support a disabled person.
Our catalog and website clearly show which items are eligible.
If a product is likely to be used by an able-bodied person, it usually isn’t VAT exempt.
Do I Qualify?
You may qualify if you have a long-term medical condition or disability that significantly affects daily life.
This does not include short-term injuries (like a broken leg) or being generally frail due to age.
Examples of qualifying conditions include:
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Arthritis or osteoporosis
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Chronic heart or lung disease
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Mobility or neurological conditions
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Amputation or permanent limb weakness
How to Claim VAT Relief
To claim VAT relief online:
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Add your eligible product to the cart.
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Complete the VAT Exemption form at checkout, including your name and condition.
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VAT will automatically be removed once your claim is submitted.
To claim VAT relief in-store, simply fill out the paper form when you visit us.
Registered customers with valid exemption details will have VAT automatically removed at checkout.
📍 Active Mobility
Unit 3 & 4, Avenue Fields Industrial Estate,
off Ave Farm, Birmingham Rd, CV37 0HT Stratford-upon-Avon
01789 339 738
