VAT Exemption
VAT Exemption
Many products are eligible for VAT relief if they are intended to support a disabled person. Our catalog and website indicate which products qualify. If a product is likely to be used by an able-bodied person, it usually isn’t VAT exempt.
Do I Qualify?
You may qualify if you have a long-term medical condition or disability that significantly affects daily activities. This does not include broken bones or someone who is a frail older person but is generally in good health.
How to Claim VAT Relief
To receive VAT relief, fill out the exemption form at checkout with the user’s name and condition. To claim VAT relief in-store, please fill out this form when you visit us. Registered customers with a valid exemption will automatically have VAT removed at checkout.
