News – Tagged "your-questions-answered" – Active Mobility Ltd
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66 answers from our experts

Your Questions Answered

Everything you need to know about mobility scooters, wheelchairs, riser chairs, beds, stairlifts and Motability, all in one place.

Who Else Sells Specialist Electric and Active Wheelchairs Near Stratford-upon-Avon? (2026 Guide)
Who Else Sells Specialist Electric and Active Wheelchairs Near Stratford-upon-Avon? (2026 Guide) - Active Mobility Ltd

An impartial guide to other specialist electric and active wheelchair suppliers within about 30 miles of Stratford-upon-Avon, plus the questions to ask before you choose one.

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Who Else Sells Mobility Scooters Near Stratford-upon-Avon? (2026 Guide)
Who Else Sells Mobility Scooters Near Stratford-upon-Avon? (2026 Guide) - Active Mobility Ltd

An impartial guide to the other mobility scooter shops within about 30 miles of Stratford-upon-Avon, plus the questions to ask before you buy and how buying online compares with buying locally.

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Can I Use Stratford Shopmobility If I Can Still Walk?
Can I Use Stratford Shopmobility If I Can Still Walk? - Active Mobility Ltd

Think Shopmobility isn't for you because you can still walk? Dhougal can walk too. Watch him explain why he hires a scooter from Stratford Shopmobility.

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What Do Customers Say About Stratford Shopmobility?
What Do Customers Say About Stratford Shopmobility? - Active Mobility Ltd

What's the welcome like, what are the staff like, and would you recommend it? Regular customer Dhougal gives his honest view of Stratford Shopmobility on video.

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Motion Healthcare Alumina Pro Review: What My Dad Really Thinks
Motion Healthcare Alumina Pro Review: What My Dad Really Thinks - Active Mobility Ltd

Tracy's dad chose the Alumina Pro for its leg room. His honest verdict on driving, kerbs, brakes and what he'd change, plus prices and specs.

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How Much Does a Mobility Scooter Service or Repair Cost?
How Much Does a Mobility Scooter Service or Repair Cost? - Active Mobility Ltd

Our real prices for mobility scooter servicing, repairs, call-outs and batteries, plus why a yearly service saves you money. Any make, wherever you bought it.

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Motability Scooters: What Happens If Your Allowance Stops, You Move or It Breaks Down?
Motability Scooters: What Happens If Your Allowance Stops, You Move or It Breaks Down? - Active Mobility Ltd

Straight answers to the Motability questions customers ask us most: allowances, moving house, breakdowns, batteries, damage and what happens after 3 years.

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Riser Recliner Chair Problems (and How to Avoid Them)
Riser Recliner Chair Problems (and How to Avoid Them) - Active Mobility Ltd

Most broken riser chairs we see weren't faulty. The eight problems we're called out to most, and the simple habits and features that prevent them.

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Mobility Scooter or Electric Wheelchair: Which Is Right for You?
Mobility Scooter or Electric Wheelchair: Which Is Right for You? - Active Mobility Ltd

Not sure whether a mobility scooter or an Electric Wheelchair suits you better? The one question that decides most cases, a side-by-side comparison and how to try both before you buy.

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Pride Jazzy Air 2 Review: The Electric Wheelchair That Lifts You to Eye Level
Pride Jazzy Air 2 Review: The Electric Wheelchair That Lifts You to Eye Level - Active Mobility Ltd

Tracy and Mike's honest review of the Pride Jazzy Air 2 electric wheelchair: the 12-inch seat lift, how it handles, and the one thing to get used to.

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Rascal Vierra LiFe Review: Our Most Popular Scooter, Honestly Reviewed
Rascal Vierra LiFe Review: Our Most Popular Scooter, Honestly Reviewed - Active Mobility Ltd

Tracy took a Rascal Vierra LiFe round Warwick Castle. Her and Mike's honest review of our most popular portable scooter, with real prices, weights and range.

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Never Used a Mobility Scooter? What Your First Shopmobility Hire Is Like
Never Used a Mobility Scooter? What Your First Shopmobility Hire Is Like - Active Mobility Ltd

Not sure you need a scooter? Mike explains what happens on your first hire at Stratford Shopmobility, from registering to a practice run on our quiet test path.

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Pride Baja Bandit Review: An 8 mph Scooter That Still Comes Apart for the Car
Pride Baja Bandit Review: An 8 mph Scooter That Still Comes Apart for the Car - Active Mobility Ltd

The Pride Baja Bandit is one of the few 8 mph scooters that comes apart for a car. Mike's honest review, real prices and the one thing to think about before you buy.

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Kymco Maxi XLS Review: A Big, Comfortable Scooter That Suits Almost Everyone
Kymco Maxi XLS Review: A Big, Comfortable Scooter That Suits Almost Everyone - Active Mobility Ltd

Mike runs Stratford Shopmobility, where the Kymco Maxi XLS is one of our hire scooters. His honest review of this 32-stone, 8 mph road scooter, including the one thing he'd change.

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ScooterPac Ignite Review: Mike's Verdict After 58 Miles
ScooterPac Ignite Review: Mike's Verdict After 58 Miles - Active Mobility Ltd

Mike, our Customer Services Director, bought a ScooterPac Ignite and did 58 miles in two weeks. His honest review: what he loves, what he'd change and real-world range.

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The Best Power Add-Ons for Manual Wheelchairs
The Best Power Add-Ons for Manual Wheelchairs - Active Mobility Ltd

Go further and save your shoulders. Our picks of Klaxon power add-ons for active wheelchairs, from the light Klick to the all-terrain Scrambler.

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Electric Wheelchair Problems and Quick Fixes
Electric Wheelchair Problems and Quick Fixes - Active Mobility Ltd

Electric wheelchair won't move, keeps locking or the battery won't last? The faults we see most, the free fixes you can try and when to call us.

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The Best Electric Wheelchairs, From Folding to Made-to-Measure
The Best Electric Wheelchairs, From Folding to Made-to-Measure - Active Mobility Ltd

Our honest picks of folding, everyday and made-to-measure Electric Wheelchairs, with real prices: Pride Jazzy Air, Quickie Q100 to Q500, Quantum Edge Stretto, Karma Morgan.

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The Best Mid-Size Mobility Scooters
The Best Mid-Size Mobility Scooters - Active Mobility Ltd

Mid-size scooters give you more comfort and range than a boot scooter without the size of a class 3. Our picks, with real prices.

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The Best Portable and Boot Mobility Scooters
The Best Portable and Boot Mobility Scooters - Active Mobility Ltd

The boot scooters our customers love most, with real prices: Rascal Vierra, Motion Healthcare Alumina Pro, Rascal Veo Sport and Komfi-rider Marlin.

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The Best Road-Legal (Class 3) Mobility Scooters
The Best Road-Legal (Class 3) Mobility Scooters - Active Mobility Ltd

The 8 mph road scooters we recommend after 25 years, with real prices: ScooterPac Ignite, Pride Colt Executive, Rascal Pioneer, Pride Baja Bandit and more.

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Class 2 or Class 3 Mobility Scooter: What's the Difference?
Class 2 or Class 3 Mobility Scooter: What's the Difference? - Active Mobility Ltd

Class 2 scooters go 4 mph on pavements. Class 3 go 8 mph and can use the road. The rules, the differences and which suits you.

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3-Wheel or 4-Wheel Mobility Scooter?
3-Wheel or 4-Wheel Mobility Scooter? - Active Mobility Ltd

Three-wheel scooters turn tighter and give more leg room. Four-wheel scooters feel steadier. How to choose, from a mobility shop of 25 years.

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Folding or Portable Mobility Scooter: Which Is Easier to Get in the Car?
Folding or Portable Mobility Scooter: Which Is Easier to Get in the Car? - Active Mobility Ltd

Folding scooters sound easiest, but you lift them in one piece. How folding and dismantling scooters compare for lifting, comfort and safety.

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7 Mobility Scooter Buying Mistakes (and How We Made Some of Them Ourselves)
7 Mobility Scooter Buying Mistakes (and How We Made Some of Them Ourselves) - Active Mobility Ltd

Cheap second-hand scooters, the wrong size for your car, Amazon chargers. The buying mistakes we see most, including the ones we made ourselves.

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Motability or Buy Your Own Mobility Scooter?
Motability or Buy Your Own Mobility Scooter? - Active Mobility Ltd

An honest side-by-side of leasing through Motability and buying your own mobility scooter or electric wheelchair, and who each one suits.

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The 5 Most Common Mobility Scooter Faults (and What They Cost to Fix)
The 5 Most Common Mobility Scooter Faults (and What They Cost to Fix) - Active Mobility Ltd

Scooter won't go, keeps beeping or the batteries keep dying? The five faults our engineers see most, what causes them, the free fixes and what repairs cost.

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Second-Hand or New Mobility Equipment? Our Honest Advice
Second-hand vs New Mobility Equipment: What Should You Watch Out For? - Active Mobility Ltd

New comes with at least a year's warranty. Our pre-owned scooters are engineer-checked, rated green, amber or red, with a 6-month warranty.

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Power Add-On vs Electric Wheelchair: Which Is Right for You?
Power Add-On vs Electric Wheelchair: Which Is the Right Choice for You? - Active Mobility Ltd

Power add-on or electric wheelchair? How each works, who each suits, prices and transport, and how to try both at home.

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Compare Active Wheelchairs: Which One Is Right for You?
Compare Active Wheelchairs: Which One Is Right for You?

Explore our expert comparison of  active wheelchairs at Active Mobility. See how each model compares by frame type, weight, and key features — and find the perfect fit for your lifestyle.

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How Much Does It Cost to Hire a Mobility Scooter from Stratford Shopmobility?
How Much Does It Cost to Hire a Mobility Scooter from Stratford ShopMobility? - Active Mobility Ltd

Stratford Shopmobility hire prices for mobility scooters, wheelchairs and walkers. Day hire is by donation, with delivery to hotels and homes. Please book ahead.

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Blue Badge Parking at Bridgeway Car Park, Stratford-upon-Avon
Stratford Bridgeway Car Park: Blue Badge Parking Guide - Active Mobility Ltd

How to register your Blue Badge for free parking at Bridgeway Car Park in Stratford-upon-Avon, where to park, and how Stratford Shopmobility can help.

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Do I Need Insurance for My Mobility Scooter?
Do I Need Insurance for My Mobility Scooter? - Active Mobility Ltd

Don't get caught out—protect your mobility scooter or electric wheelchair with Mark Bates Ltd. Insurance & Recovery. Includes 24/7 breakdown support, accidental damage, and loan scooter cover for complete peace of mind.

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How Much Does an Active Wheelchair Cost?
How Much Does an Active Wheelchair Cost?

What an active wheelchair costs, what makes the price go up, power add-on prices, help with funding, and how to try one at home with Active Mobility.

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What Is an Active Wheelchair?
What is an Active Wheelchair? - Active Mobility Ltd

What an active wheelchair is, who it suits, rigid vs folding frames, brands, prices, power add-ons and getting the right fit.

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How Much Does a Mobility Scooter Cost on Motability?
How Much Does a Mobility Scooter Cost on Motability?

Motability weekly prices for popular mobility scooters and electric wheelchairs, October to December 2026, plus what's included and how to order through Active Mobility.

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The Highway Code for Mobility Scooters and Electric Wheelchairs
The Highway Code for Mobility Scooters and Electric Wheelchairs - Active Mobility Ltd

Learn the essential Highway Code rules for mobility scooters and electric wheelchairs, including speed limits, road use, and safety tips. Stay safe and legal!

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How Do I Order a Motability Scooter or Electric Wheelchair?
How Do I Order a Motability Scooter or Electric Wheelchair?

How to order a mobility scooter or electric wheelchair on the Motability Scheme: who qualifies, what's included, weekly prices and how Active Mobility handles the paperwork.

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Which Motability scooter or electric wheelchair is right for you?
Which Motability scooter or electric wheelchair is right for you?

Discover how to select the ideal Motability scooter or electric wheelchair tailored to your lifestyle, needs, and budget. Learn about key considerations, comfort features, and the latest models available.

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How does my mobility allowance pay for my new scooter or electric wheelchair?
How does my mobility allowance pay for my new scooter or electric wheelchair?

Learn how your mobility allowance funds your scooter or electric wheelchair easily through the Motability Scheme, ensuring worry-free mobility.

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Who and What Is Motability?
Who and What Is Motability? Understanding the UK Mobility Scheme - Active Mobility Ltd

Motability lets you swap your mobility allowance for a scooter or electric wheelchair, with insurance, servicing and breakdown cover included. How it works.

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Bathroom Adaptations: What Are Your Options and How Much Do They Cost?
Bathroom Adaptations: What Are Your Options and How Much Do They Cost?

Accessible Bathroom Adaptations with Companion BathingYour bathroom should be a place of comfort, not concern. If getting in and out of the bath or shower has become difficult, you are not alone. At Active Mobility, we believe everyone deserves to feel safe and independent at home — and that starts with the right bathroom adaptations.We partner with Compa...

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How much does a Stannah stairlift cost?
How much does a Stannah stairlift cost?

If stairs are starting to feel like more of a struggle than a step, you might be considering a stairlift — and chances are you’ve come across Stannah, one of the UK’s most respected names in the industry. With over 150 years of experience and thousands of satisfied customers worldwide, they’re known for safe, stylish, and reliable stairlifts that are buil...

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How much is a Companion Stairlift
How much is a Companion Stairlift

If stairs are starting to feel like an obstacle, a stairlift could make all the difference in helping you stay independent and safe in your own home. One of the UK’s most trusted names in stairlifts is Companion Stairlifts — offering quality, comfort, and a personal touch backed by a rock-solid promise to every customer.In this guide, we’ll walk you throu...

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Stairlifts: Acorn, Companion and Stannah Compared
Guide to Stairlifts: Choosing the Right Solution for Your Home - Active Mobility Ltd

We can arrange for Acorn, Companion and Stannah to quote for your stairs, so you can compare. No pressure selling, just the facts.

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How much does an adjustable bed cost?
How much does an adjustable bed cost?

An adjustable bed—sometimes called a profiling or electric bed—is a fantastic way to improve comfort, safety, and independence at home. With the touch of a button, you can lift your back, raise your legs, or adjust the overall height to make resting or getting in and out of bed much easier.They’re ideal for:Reducing joint or back painImproving circulation...

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Choosing the Right Adjustable Bed
Choosing the Right Adjustable Bed - Active Mobility Ltd

Learn how to choose the perfect adjustable bed to enhance your comfort, health, and independence with expert advice and tailored solutions.

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What is the perfect mattress for you?
What is the perfect mattress for you? - Active Mobility Ltd

Find out how to choose the ideal mattress tailored specifically to your comfort, health, and sleeping habits with expert guidance and premium options.

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Disability Equipment Grants: How to Get Help Paying for Mobility Equipment
Disability Equipment Grants: How to Get Help Paying for Mobility Equipment

Grants and help to pay for mobility scooters, wheelchairs and home adaptations: Disabled Facilities Grants, charities, Access to Work, the NHS, VAT relief and Motability.

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How Much Does a Rise Recliner Chair Cost?
How Much Does a Rise Recliner Chair Cost?

Rise recliner chair prices from £795 to £1,995, what affects the cost, VAT relief, delivery and free home assessments.

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What Are the Different Riser Recliner Motors?
What Are the Different Riser Recliner Motors?

The six ways a riser recliner can move, from wall hugger to quad motor, with the user weight and leg lift for each and who each one suits.

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Your Complete Guide to Riser Recliner Chairs
Your Complete Guide to Riser Recliner Chairs | Active Mobility - Active Mobility Ltd

What a riser recliner does, how we measure you, which motor and user weight you need, the features worth paying for and the mistakes that break chairs.

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How Much Does a Manual Wheelchair Cost?
How Much Does a Manual Wheelchair Cost?

Manual wheelchair prices, transit vs self-propelled, popular Karma chairs, help with funding, and how to try one before you buy.

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What Is a Manual Wheelchair? Benefits, Types and Expert Advice
What Is a Manual Wheelchair? Benefits, Types and Expert Advice | Active Mobility - Active Mobility Ltd

Learn about manual wheelchairs, their types, benefits, and how to choose the right one to enhance your mobility and independence.

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Active Wheelchairs Assessment Guide
Active Wheelchairs Assessment Guide - Active Mobility Ltd

Learn about the active wheelchair assessment process and how it ensures your wheelchair perfectly matches your mobility needs and lifestyle.

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The benefits of lightweight wheelchairs
The benefits of lightweight wheelchairs - Active Mobility Ltd

Explore the advantages of lightweight wheelchairs, designed for enhanced mobility, portability, and independence, ideal for active and everyday users.

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Choosing the Right Size for Your Active Wheelchair
Choosing the Right Size for Your Active Wheelchair

Choosing the right Active Wheelchair is all about fit and function. This guide from Active Mobility explains what to consider—indoors, outdoors, and everything in between—for a custom wheelchair that moves with you.

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How Do I Choose an Active Wheelchair?
How do I choose an active wheelchair? - Active Mobility Ltd

Seat width, depth, back angle, centre of gravity, casters and more. What our wheelchair specialists check when fitting an active wheelchair.

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What size electric wheelchair do I need?
What size electric wheelchair do I need?

Learn how to choose the perfect size electric wheelchair, ensuring optimal comfort, mobility, and independence in daily life.

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How Much Does an Electric Wheelchair Cost?
How Much Does an Electric Wheelchair Cost?

Electric wheelchair prices, what to think about before you buy, how long they last, Motability and funding, and trying one at home.

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What is the different type of Electric Wheelchairs?
What is the different type of Electric Wheelchairs?

Discover the different types and drive systems of electric wheelchairs, and learn how to choose the perfect one tailored to your mobility needs and lifestyle.

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How Do I Choose an Electric Wheelchair?
How Do I Choose an Electric Wheelchair?

How to choose an electric wheelchair (powerchair): indoor or outdoor use, drive types, folding chairs, travelling in a vehicle, seating and controls, and trying one at home.

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How Much Does a Mobility Scooter Cost?
How much does a mobility scooter cost? - Active Mobility Ltd

Mobility scooter prices by type, from boot scooters to cabin scooters, what makes the price go up, running costs, VAT relief, and what's included when you buy from us.

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What Are the Different Types of Mobility Scooters?
What are the different type of mobility scooters - Active Mobility Ltd

The five main types of mobility scooter explained: portable, folding, mid-size, road (Class 3) and heavy-duty, with the models our customers choose most and five things to check first.

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How Do I Choose a Mobility Scooter?
How do I choose a mobility scooter? - Active Mobility Ltd

How to choose the right mobility scooter: pavement or road, boot and folding scooters, kerbs, car boots, storage and range, and how to try one at home first.

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Mobility Scooter Batteries: How Long They Last, Why They Cut Out and What They Cost
Mobility Scooter Batteries: How Long They Last, Why They Cut Out and What They Cost

Why a mobility scooter or electric wheelchair goes slow or cuts out, how long batteries last, how to make them last longer, and what replacement batteries and battery tests cost.

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Want advice that's specific to you?

Visit our Stratford-upon-Avon showroom, or book a free home assessment anywhere within 75 miles.