Stratford Shopmobility – Active Mobility Ltd

Stratford Shopmobility


Welcome to Stratford Shopmobility in partnership with Active Mobility.


Telephone: 01789 414534  Email: 

Address: Level Two, Bridgeway Multi-Storey Car Park , Stratford-upon-Avon, Warwickshire, CV37 6YY 01789 414534

We are located on the outside of Level 2 of the Bridgeway multi-level car park near the Blue Badge parking bays.

How do you find Shopmobility?

Google maps could help to locate us easier.

Stratford Shopmobility service is run by The Friends of Stratford Shopmobility Charity and Active Mobility on behalf of Stratford District Council.

Shopmobility is a service that provides mobility scooters, wheelchairs and walking aids for people with either permanent or temporary limited mobility.  This enables greater independence to get around Stratford-upon-Avon town centre independently, with freedom and confidence.

Membership is free of charge.

The equipment is also free to use for daily hire for local residents of Stratford Upon Avon and surrounding areas.

We do have a donations box on-site and would appreciate a small donation each time you use the equipment if you can afford to do so.

Registering for the Scheme

Before using the Shopmobility scheme for the first time, you will need to register with us.

To do this you will need to provide 2 forms of ID containing your name and current address, (preferably a photo ID for one of the ID’s).

The registration form can be filled out instore, or download the form and filled in.  This only needs to be completed the 1st time you use the scheme.

We will give you instructions and show you how to use the equipment.  You will be asked to confirm that you have read and understood the terms and conditions of use including the relevant safety information we have available for you.

  • We strongly recommended to book in advance to ensure the required equipment is available.

Shopmobility also offers a long-term hire service for Mobility scooters, wheelchairs and walking aids.  Click here to download the information flyer.

The scheme operates a sales outlet for mobility, riser chairs and daily living aids.  Only a small selection is available for sale on the premises, however, items can also be ordered.

How to find us

We are located on the outside of Level 2 of the Bridgeway multi-level car park near the Blue Badge parking bays.

Google maps could help to locate us easier.

Blue Badge Parking

Blue Badge parking is available on Level 1 and 2 on the Bridgeway multi-level carpark and Shopmobility is accessible on Level 2.

Parking for bluebadge holders is free of charge, we recommend registering for this before arriving using the link below, which is then valid for a 6-month period.

Opening Hours

Standard Shopmobility opening hours are:

  • Monday to Saturday: 09:00 am - 4:00 pm
  • Sunday : 10:30 am - 3:30 pm
  • Bank Holidays: 10:00 am - 4:00 pm
  • Closed lunchtime Approximately 13:00 - 13:30 pm

Day hires latest hire time is 3 pm

The Shopmobility service may also open on additional Sundays for special events in the town. Please contact us using the details below for more information.

On occasion it may be necessary for us to close the scheme in the event of staff sickness or training. Therefore, we advise that you ring before you visit us to ensure that equipment is available and hopefully avoid a wasted journey.

Keep upto date with the latest news by following us on facebook.

'My' Accessible Stratford-upon-Avon

Here is the link to Accessible Stratford-upon-Avon ( which is a brilliant guide and valuable information about the town of Stratford upon Avon produced by Elizabeth Dixon.
My Accessible Stratford upon Avon.pdf

How we are funded

Stratford Shopmobility is a “not for profit” organisation and all our money goes towards providing services for our customers.

Fund raising is a priority for Stratford Shopmobility, as we need to cover our running costs, plus, we need to raise funds to update all the equipment.

We run a Christmas tombola, which local businesses, our suppliers, and the trustees have donated prizes.  If you can donate any prizes for our tombola, we would be very grateful.

By visiting Stratford Shopmobility and purchasing tombola tickets you will be supporting the scheme and have a chance of winning some incredible prizes!

Stratford District Council provides the shop premises rent free for which we are very grateful. 

The Friends of Stratford Shopmobility hold a monthly meeting on the first Thursday of every month via Zoom at 10am.