Specifications
The highest level of skin protection, with a seat that holds you steady
If you sit in your wheelchair for most of the day and your skin is at high risk of breaking down, the cushion underneath you matters more than almost anything else. The JAY Balance from Sunrise Medical is designed for people who need top-level skin protection and a lot of stability at the same time.
Its shape is based on body measurements from thousands of clinical assessments, so it spreads your weight carefully and keeps your pelvis steady. That helps you sit well, feel secure and protect your skin through long days in the chair.
✅ Key Features & Benefits
Highest level of skin protection
Graded for people at high risk of pressure injuries, helping keep pressure away from the bony areas you sit on.Maximum stability
Holds your pelvis securely, so you feel steady when reaching, pushing or travelling — a real help if your balance or trunk control is limited.Optiwell fluid and foam
Fluid and foam work together: the fluid helps spread pressure, while the foam keeps you firmly supported.Shaped from real body data
The Pelvic Loading Area is designed using thousands of clinical assessments, so it suits how people actually sit.Moisture-resistant cover
The black cover helps protect the cushion and is practical for everyday use.Wide size range
Available from 14" to 22" (35–56 cm) wide and deep to match your wheelchair seat.
Colours available
Black.
Who it suits best
- People at high risk of skin breakdown
- Anyone with complex positioning needs who also needs skin protection
- Full-time wheelchair users
Worth knowing before you buy
The JAY Balance is a specialist cushion. If your skin risk is low and you mainly want comfort, a simpler foam or visco cushion may be all you need. Because it's chosen to match your posture and skin needs, we recommend a seating assessment so we get the right size and set-up.
Questions customers ask us
What size do I need?
Usually it matches your wheelchair seat's width and depth. We'll measure you and your chair to be sure.
What warranty does it have?
Sunrise Medical gives a 2-year warranty on the cushion base and 6 months on the cover.
Still unsure if this is right for you?
Speak to our friendly team for honest advice. Whether you’d like more details, help choosing the right option, or to arrange a visit or demonstration, just fill in the form and we’ll be in touch shortly
01789 339 738
activemob.co.uk
Jay Balance Wheelchair Cushion
£655.00 with VAT Relief
(£786.00 Inc. VAT)
A wheelchair cushion for people at high risk of skin breakdown that spreads weight carefully while holding them steady in the seat all day.
Warranty: 2 years base; 6 months cover
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More questions about wheelchair cushions
Why do I need a specialist wheelchair cushion?
A standard cushion soon flattens. A specialist cushion spreads your weight, helps protect your skin and supports a better sitting posture, which matters if you sit for long periods.
Which type of cushion is right for me?
Foam cushions are simple and stable, gel and contoured cushions add positioning support, and air cushions give the highest level of pressure relief. The right one depends on your skin, posture and how long you sit.
Can you help me choose?
Yes. Call 01789 339 738 and tell us about your chair and your needs, or book a free home assessment if you're also looking at a wheelchair.
Can I get VAT relief on a cushion?
If you have a long-term illness or disability and it's for your own personal use, you may be able to buy qualifying products without paying VAT. Just ask us and we'll help you with the simple declaration.
Still got a question? Call us on 01789 339 738 and we'll be happy to help.
Why buy the Jay Balance Wheelchair Cushion from Active Mobility?
Choosing the right product is about more than just price. With prescriptive products, getting the right assessment, setup and aftercare matters just as much as the product itself.
Friendly expert advice
We take the time to understand your needs and help you choose the right product for your lifestyle, home and day-to-day use.
Support before and after you buy
From product advice to setup and aftercare, our team is here to help you feel confident before, during and after your purchase.
Trusted local family business
Active Mobility is a family-run business focused on honest advice, caring service and long-term customer support.
Help tailored to you
Whether you need guidance on transport, comfort, setup or suitability, we are here to make the process clearer and easier.
- Free home demonstration
- Motability approved dealer
- Our own service engineers
- Showroom in Stratford-upon-Avon
“To provide mobility solutions that work for you, so you can live life your way.”
For tailored advice, assessments or demonstrations, talk to our friendly team.
Delivery & Setup
We keep delivery simple and clear, so you know exactly what to expect.
Standard Delivery
Free mainland UK delivery on all base prices.
Usually arrives in a large, secure box to your front door and may need some assembly.
Other areas: call 01789 339 738 for a price.
Engineer Delivery
- Delivered to your home
- Fully assembled
- Set up correctly
- Shown how to use it with confidence
Available for £150, ideal if you want everything ready to go.
Typical Delivery Time
3 - 14 days
Standard products
Working days, not counting weekends and bank holidays.
Warranty
1-year return-to-base warranty on all new products.
Upgrade for £55 to add labour call-out cover with up to 3 home visits.
Call 01789 339 738 for details.
Insurance is provided by Mark Bates Ltd (Premier Care). Active Mobility introduces customers to Mark Bates Ltd. Mark Bates Ltd is authorised and regulated by the Financial Conduct Authority, FRN 308390. One month free offers: terms and conditions apply, see details.
Come and see us
We're a real shop with real people, not a warehouse. Try before you buy, get set up properly, and we're here afterwards if anything needs looking at.
Active Mobility Ltd
Unit 3 & 4 Avenue Fields Industrial Estate
Off Avenue Farm, Birmingham Rd
Stratford-upon-Avon CV37 0HT
Testimonials
Request a callback
Leave your name and number and one of our team will call you back about the Jay Balance Wheelchair Cushion. No pressure, just honest advice.
We call back Monday to Friday 9:30am to 4:30pm and Saturday 9:30am to 1pm. In a hurry? Call 01789 339 738.


