karma – Active Mobility Ltd
Call 01789 339 738 Book a free home assessment

karma

Your Questions Answered

Straight answers to the questions people ask us most about our products.

Can I get VAT relief?

If you have a long-term illness or disability and it's for your own personal use, you may be able to buy qualifying products without paying VAT. Just ask us and we'll help you with the simple declaration.

Do you deliver?

Delivery to mainland UK is free on the base price, or choose Engineer Delivery (£150, or included where the product says so) and we'll deliver it, assemble it, set it up and show you how to use it.

Can I see a product before I buy?

We don't keep every model in stock, so give us a call on 01789 339 738 first and we'll check it's in our Stratford-upon-Avon showroom. If it isn't, we can usually arrange a demo model for you.

What warranty do I get?

New products come with a 1-year return-to-base warranty, and you can upgrade to labour call-out cover for £55.

Are you Motability approved?

Yes. We're Motability approved, so if you receive a qualifying mobility allowance you can use it towards a new scooter or electric wheelchair. Call us and we'll talk you through how it works.

Where are you?

Our showroom is at Units 3 & 4 Avenue Fields Industrial Estate, Stratford-upon-Avon. Call 01789 339 738 before you visit and we'll make sure we're ready for you.

Still got a question? Call us on 01789 339 738 and we'll be happy to help.

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