Active Mobility Prices for Mobility Scooters includes Engineer Delivery, Warranty Call-out cover and Free Return.
What does this mean for you? Active Mobility wants to offer a personalised complete experience for you, without any concerns of ‘what if something goes wrong. This means no hidden costs, so you can buy with confidence.
With all road legal Mobility Scooters, Active Mobility will complete the relevant DVLA paperwork for you.
Our mission is to ensure you have a safe, happy, no hassle experience with your mobility product.
Engineer delivery.
We provide the engineer delivery service as standard, which means we will build the product for you, check everything is as it should be, and the seat height is set to your personal needs.
You will receive a phone call to arrange a delivery date to suit you. The engineer will provide a full demonstration on the workings of your new product, including how to charge your new product.
The engineer will be able to answer all questions you may have. All the packaging will be removed, so there will be no rubbish left behind.
Engineer Delivery is included with your new mobility scooter when you buy from us, with other companies it is often an additional charge/service to a normal purchase of a mobility scooter, costing between £80 - £100. To be clear we include this with your new mobility scooter.
Warranty Call-out cover
For your peace of mind all our new mobility scooters come with warranty call-out cover. All our new products come with a 1-year warranty as standard, we have included in our price labour call out cover, which covers you for 3 call outs for Active mobility or an appointed representative to come to your home and repair the product with no extra charge to you.
Warranty Call-out is usually an additional charge/service to a normal purchase of a mobility scooter, costing approx. £55. Without a warranty call out, normally you would be responsible to arrange the return of the mobility scooter to the retailor, who will then repair the scooter for you under warranty. To be clear we include this with your new mobility scooter.
Free Return
If you are not happy with the product and want to return, you have a 14-day period to do this. Your Mobility Scooter will be collected in the same way as you received the delivery. We are offering this service to make your life easier, as this can be a stressful experience.
Returns is usually an additional charge and is up to you to arrange the return of the mobility scooter. The cost for returning a mobility scooter can be between £50-£200. To be clear we include this with your new mobility scooter.
Please call us on 01789 339732 or email hello@activemob.co.uk, stating your name and order number and we will arrange collection of your mobility scooter for you.
Insurance
Even the most careful of drivers can fall victim to circumstances out of their control. Our mobility scooter insurance policy is specifically designed to give you peace of mind and keep you mobile. These are some of the key benefits of taking out insurance.
- 24/7 National Accident Recovery
- Puncture Repair (Puncture repair is now available on our plus insurance cover.)
- No Excess
- Accidental Damage (Including damage by fire, storm and flood.)
- Public Liability (up to £5,000,000)
- Theft & Vandalism
- 90 Day Worldwide Cover (including in-flight transactions)
Unique Package
This is a unique complete ‘hassle free’ package for Mobility Scooters or standard Power Chairs. Active Mobility offer a price match guarantee that for the same service, we cannot be beaten on price and service.
Active Mobility providing mobility solutions to you, so you can live your life your way!
Find out how Active Mobility can help you, call us on 01789 339732 , where we are happy to advise you.
