Care Guide
We recommend charging your mobility batteries overnight, every night for a minimum of 8 hours.
Delivery Guide
Active Mobility prices for Mobility Scooters includes the engineered delivery with the warranty call out cover protection, to ensure you have a safe and happy experience with your scooter. Your scooter will be built for you, and then show you exactly how to use the scooter and set the scooter up just for you. We also sort all the registration for Class 3 scooters for you
Returns Guide
If you are not happy with the product and want to return, you have a 14 day period to do this. Please call us on 01789 339732 or email sales@activemob.co.uk, stating your name and order number and we will arrange a returns label for you. The cost of the return will be deducted from the refund amount. The price of this varies for each product.
Insurance
Even the most careful of drivers can fall victim to circumstances out of their control. Our mobility scooter insurance policy is specifically designed to give you peace of mind and keep you mobile. These are some of the key benefits of taking out insurance.
- 24/7 National Accident Recovery
- Puncture Repair (Puncture repair is now available on our plus insurance cover.)
- No Excess
- Accidental Damage (Including damage by fire, storm and flood.)
- Public Liability (up to £5,000,000)
- Theft & Vandalism
- 90 Day Worldwide Cover (including in-flight transactions)