Mobility Scooter & Electric Wheelchair Insurance with Breakdown Recovery
Peace of mind, wherever life takes you.
Even the most careful scooter or electric wheelchair users can run into trouble through no fault of their own. That’s why specialist insurance and 24/7 recovery is more important than ever—giving you confidence and support when the unexpected happens.
At Active Mobility, we proudly recommend Mark Bates Ltd. – the UK’s leading provider of insurance for mobility equipment. Their Premier Care policies are designed specifically for mobility scooter and electric wheelchair users to keep you moving, safe, and supported.
Real-Life Scenario: What Happens Without Insurance?
Imagine you're out on your scooter, driving through what looks like an ordinary puddle… Thud!
Hidden underneath is a deep pothole that damages your front wheels and leaves your scooter immobile.
🚫 Without Insurance:
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You’re stuck.
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You need to find someone to help lift the scooter out (not easy!)
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You pay for transport home (which could cost a lot)
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You pay for the repairs—possibly hundreds of pounds
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You’re without your scooter for days while it’s fixed
✅ With Mark Bates Ltd. Insurance + Recovery:
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Simply call the 24/7 breakdown recovery line
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A specialist team will collect both you and your scooter and take you home—at no cost to you
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Contact your local mobility dealer (like us) for an assessment
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We send the repair quote to the insurer, and once approved, your scooter is repaired with no bill to you
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In many cases, you’ll even get a loan scooter while yours is being fixed
Insurance with Recovery gives you more than cover—it gives you freedom.
What Does Premier Care Insurance Cover?
With Mark Bates Ltd. Premier Care, you’re protected against the unexpected with:
✅ Public Liability
Protects you if you accidentally injure someone or damage their property.
✅ 24/7 National Breakdown Recovery
Stranded? The specialist recovery team is on hand 24 hours a day to get you and your equipment home.
✅ Accidental Damage & Theft
Covers repairs if your scooter or powerchair is damaged in an accident, vandalised, or stolen.
✅ Temporary Equipment Hire
Stay mobile while your equipment is being repaired—so you’re never without support.
✅ Worldwide Travel Cover
Take your scooter or wheelchair abroad with confidence.
✅ Optional Puncture Cover (Plus Policy)
Cover up to three puncture repairs per year (worth £180) to keep you rolling without extra cost.
“But I Have Home Insurance…”
It’s true—some home insurance policies may include your scooter under personal belongings.
However, they usually don’t cover:
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Breakdown recovery
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Loan scooters or temporary replacements
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Puncture repairs
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Specialist mobility claims handling
With Mark Bates Ltd., you get dedicated mobility-focused protection with real people who understand your needs and will handle claims quickly and fairly.
Stay Independent with Confidence
Your mobility scooter or electric wheelchair gives you the freedom to live life on your terms—so why leave it unprotected?
With Mark Bates Ltd. Insurance, you can enjoy:
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Total peace of mind
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Quick and stress-free claims
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Friendly, UK-based support
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Specialist breakdown recovery that’s just a phone call away
👉 Click here to learn more or get a quote from Mark Bates Ltd.
Need help or advice? Contact the team at Active Mobility—we're happy to assist you with setting up the right cover for your needs.
