If you've never been to Stratford Shopmobility, it's natural to wonder what it's like before you book. So we asked one of our regular customers, Dhougal, to tell us honestly. Here's what he said, in his own words.
What's the welcome like?
"I feel good about coming to the shop. I never have a sense of dread or anything like that. I always feel good, always feel it's a welcoming atmosphere. With your sense of humour, and your good self of course. But I always feel it's a welcoming atmosphere."
Dhougal, Stratford Shopmobility customer
What does he think of the staff?
"I find them very well educated in all of the relevant matters. I find them helpful, I find a good sense of humour, and generally it's a pleasure to interact with the staff. Of course, all the staff have their individual personalities, and I wouldn't want it to be any other way."
Dhougal
We're a small team, and we want your visit to be fun as well as practical. Come in for a chat and a laugh, not only to talk about what's difficult.
Would he recommend Stratford Shopmobility?
"It's a unique service in Stratford. I don't know of anything else like it. So if you do have trouble getting about on your legs, it really is indispensable, really. I would recommend that people try it."
Dhougal
Thinking of trying it?
If you're nervous about driving a scooter for the first time, read what your first Shopmobility hire is like. We'll show you how everything works, and you can practise on the quiet path outside the shop before you head into town. Then plan your day with Mike's day out in Stratford on a scooter.
Day hire is by donation. Please book ahead on 01789 339 736 or with our day hire form. See prices, opening times and how to book.
Read Dhougal's full story: how Stratford Shopmobility helps a busy carer get round town.
Help keep Stratford Shopmobility running. Stratford Shopmobility is a charity, The Friends of Stratford Shopmobility. It gets a little council support but relies on donations to keep our scooters on the road. Donate by card in a few seconds:
£5 £10 £25 £50 £100 Other amount
Card payments are processed by Stripe and go straight to The Friends of Stratford Shopmobility (registered charity 1163072). You can also donate an unused scooter or wheelchair, or find out other ways to help, including gifts in wills and volunteering.
Frequently asked questions
Are the Shopmobility staff friendly?
We hope so. Dhougal says it's "a pleasure to interact with the staff".
I've never used a scooter. Will you show me?
Yes. We show you everything, and you can practise on our quiet path before you go into town.
Do I need to book?
Yes, please. In quieter times we may not open if nothing is booked.
