Insurance is provided by Mark Bates Ltd (Premier Care). Active Mobility introduces customers to Mark Bates Ltd. Mark Bates Ltd is authorised and regulated by the Financial Conduct Authority, FRN 308390. One month free offers: terms and conditions apply, see details.
Straight answers to the questions people ask us most about mobility scooters.
It depends mostly on the type. Small boot scooters that come apart for the car are the most affordable, and larger 8 mph road scooters cost more. Every price is on the product page. If you have a long-term condition, you may be able to buy it VAT-free.
A Class 2 scooter goes up to 4 mph and is for pavements only. A Class 3 scooter goes up to 8 mph, can be used on the road and must be registered with the DVLA, which is free.
Boot scooters fold or come apart into lighter pieces that fit most car boots. Check the weight of the heaviest piece on the product page, and if lifting is a worry a car hoist can do it for you.
We don't keep every model in stock, so give us a call on 01789 339 738 first and we'll check it's in our Stratford-upon-Avon showroom. If it isn't, we can usually arrange a demo model for you.
Yes. We're Motability approved, so if you receive a qualifying mobility allowance you can use it towards a new scooter or electric wheelchair. Call us and we'll talk you through how it works.
New products come with a 1-year return-to-base warranty, and you can upgrade to labour call-out cover for £55. Delivery to mainland UK is free on the base price, or choose Engineer Delivery (£150, or included where the product says so) and we'll deliver it, assemble it, set it up and show you how to use it.
Still got a question? Call us on 01789 339 738 and we'll be happy to help.
Not sure what's right for you?
Talk to our friendly team, visit our Stratford-upon-Avon showroom, or book a free home assessment within 75 miles.
